Episode Details

Maintenance is often the most challenging area in a property management business. What if you could automate your maintenance workflow with an in-house, expert AI maintenance coordinator?

In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with David from Tulu to talk about AI maintenance coordination and how it could revolutionize the property management industry.

[05:25] The AI Revolution

[10:51] What can AI Maintenance Coordination Do?

[20:58] How Tulu Handles Work Orders

[27:56] Why You Should Have in-House Maintenance

[37:30] Where do Humans Step in?

[41:37] Handling Worst-Case Scenarios

"Property management is a very human business. It's a very relationship-driven business."

"Is it scalable? Is it burning you out? Is it pulling you away from other duties that you need to be? Are you spreading yourself too thin? Great questions to ask if you have growth objectives."

"Residents don't want to talk to a computer. They want to feel that they have a connection to their property manager."

"The first offense creates a little crack between the relationship. The second one, you're losing trust with your owner."

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[00:00:00] David: Even people who had in house maintenance coordinators or VAs, good ones, always still feel that they needed to second check all the work. And now when they're seeing the justification and they're seeing the education behind it, they get this sense of like, I can let go. You know why? Because this system is doing maintenance exactly the way that I'm asking it to do maintenance. And they feel that now they're actually back in control.

[00:00:24] Jason: Welcome DoorGrow Property Managers to the DoorGrow Show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you are open to doing things a bit differently, then you are a DoorGrow property manager. DoorGrow property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not, because you realize that property management is the ultimate high, trust gateway to real estate deals, relationships, and residual income.

[00:01:05] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow.

[00:01:25] And now let's get into the show. All right. So today I'm hanging out with David Normand and Reza Keshavarzi. Did I say your last name right?

[00:01:36] David: We always say it sounds like the great sauce that you would put on a steak. Keshavari. So delicious.

[00:01:41] Jason: All right.

[00:01:41] David: Yes. Cool.

[00:01:43] Jason: So