Episode Details

On today's episode, Katie had the privilege of speaking with Annie Gunning, a Certified Child Life Specialist and Grief Counselor, and Haley Thomas, a Licensed Master Social Worker, on their collaborative efforts to support families at Hope for HIE. Annie and Haley tailor their support to each family's unique needs, dedicating time to assess and implement the most effective strategies. Under the visionary leadership of Betsy Pilon, Executive Director of Hope for HIE, Annie and Haley are setting new standards in providing exceptional support to the families they serve.

Key Takeaways

• It's important to meet families where they are.

• Finding ways to help prepare children for procedures with items you have at home empowers children and their families.

• Supporting the non-patient can be very impactful to families, this includes the siblings and parents.

• Loss and Bereavement support is crucial to families. Grief is not linear and the community as a whole can be affected by a loss. Annie and Haley support these families through monthly support groups.

• Collaborative support from one another professionally can create strong partnerships with the best interest of the family and child at heart.

• When seeking help in a hospital setting, reach out to the person who makes you feel most comfortable. If they cannot provide the specific support you need, they will know who can and will direct you to the right resource.

Learn more about Hope for HIE here.

Parent Stories Matter

If you enjoyed this episode, we encourage you to listen to more CLOC episodes where we highlight the experiences of parents navigating the healthcare system. Each story offers valuable perspectives and practical advice on supporting and empowering families during their healthcare journeys.

When parents feel empowered, everyone wins – kids thrive and the care team excels!

• 85% of users report high satisfaction, appreciating the Child Life On Call App's comprehensive resources and user-friendly interface.

• 92% of parent users say the Child Life On Call App helped them understand medical procedures and treatment better.

• 80% of parents believe the Child Life On Call App has contributed to better health outcomes for their child.

• 73% of parent users believe the Child Life On Call App has made them feel more empowered to advocate for their child in healthcare

Learn more here.

Meet the host:

Katie Taylor is the co-founder and CEO of Child Life On C