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Ep207: What shifts in consumer behaviour are driving change in banking and payments?
Published 4 years, 10 months ago
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Silvia Mensdorff Pouilly, Head of Banking Solutions Europe, FIS
‘Friction-right’ not frictionless should be the aim of payment solutions according to Silvia Mensdorff Pouilly, Head of Banking Solutions Europe for FIS. She notes the impact of more spending online from a fraud perspective in light of Covid-19 and also tells Robin Amlot of IBS Intelligence that next-gen payments technologies also allow for ESG initiatives such as ‘green accounts’.