Episode Details

Tiff and Dana are back with more tips to perfect your patient experience and office systems. This episode focuses on maximizing appointment efficiency from both the doctor side and hygiene side. The consultants walk through four critical steps:

1. Taking an inventory of your appointment process

2. Consider timing with a fine-toothed comb

3. Implement block scheduling the right way

4. Schedule the next appointment for what the patient actually needs

Episode resources:

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Transcript:

The Dental A Team (00:10.414)

Hi everyone, I'm so excited to be here. I've got my girl Dana here with me today. It's a beautiful Friday afternoon here in Phoenix while we're recording. Dana, you are what, two hours below me, two hours away from me. How is it down there where you're at? Beautiful, sunny, awesome day. Oh, I love it. This is my favorite time of year. I think it's just the most beautiful time to be in the desert and here in a couple months.

maybe even a couple weeks, I might be saying something different. But I truly do love the dry heat. So I'm so happy to be here. Dana, you impress me constantly. You just got off the road and you have been on the road like crazy the last few weeks. How are you doing? How are you feeling? You've been in offices literally all over the country. You had your toes in sand on the Virginia beach the other day. Today you're in a sunny...

desert, how are you doing with all of it? You've been traveling more than normal. Yeah, more than normal. But doing really good. I think I love in office pieces getting to connect with teens getting in there getting to see how they do interact with patients. It just brings like a fuel to the fire, even though sometimes traveling can be a little bit daunting. Yeah, yeah, for sure. I love that. I do always feel like I get like a like a runner's high.