Episode Details
Back to EpisodesEp 49: How to dramatically EXCEED client expectations!
Published 2 years ago
Description
Tired of clients:
- Not understanding the process?
- Texting all hours of the day and night?
- Being unrealistic about how long things take?
But hate to have these uncomfortable conversations in your first meeting?
Think about creating a FAQ sheet that answers questions clients ask over and over so you can:
- Thoughtfully answer the hard questions: i.e. Are you sharing your discount?
- Create boundaries on common issues: i.e. Our texting policy
- Sets expectations: i.e. How long will this take?
Tune into this episode to get ideas on how you can craft your FAQ sheet and exceed your client’s expectations!
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