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Beyond The Brand - Secrets To Securing Lifelong Customers
Published 1 year, 8 months ago
Description
It all started with a malfunctioning garage door opener, a desperate call for help, and two vastly different experiences that revealed invaluable insights into customer service, branding, and how we treat our clients.
What You'll Discover:
🛠️ 02:01 - Understanding Your Customers' Mindset: The importance of considering your clients’ emotional state during stressful situations.
📞 06:04 - Free Troubleshooting Builds Trust: How one company used free phone support to gain my trust and secure my loyalty.
💸 11:50 - Honesty Over Short-Term Profit: Why being truthful with prospects about their real needs can be a long-term brand builder.
🐑 12:15 - Don't Shave the Sheep: How treating clients fairly and meeting their needs leads to lasting relationships and referrals.
Discover how a PhD-level crash course in garage door issues taught me some unforgettable customer service lessons you can apply directly to your business!
WHERE YOU CAN FIND JOHN NEMO
📝 Sign Up for the "LinkedIn Lead Generation Tips" Newsletter
🤝 Connect with John Nemo on LinkedIn!
🎯 "Done For You" LinkedIn Lead Generation Services
🎁 Free Tips, Trainings & Resources
FREE BOOKS FROM JOHN NEMO
📚 Content Marketing Made Easy!
📚 How To Use LinkedIn for Business, Sales & Marketing
📚 LinkedIn Lead Generation for Business Coaches & Consultants
📚 LinkedIn Lead Generation for Franchise Consultants
📚 The Ultimate LinkedIn Profile Template
What You'll Discover:
🛠️ 02:01 - Understanding Your Customers' Mindset: The importance of considering your clients’ emotional state during stressful situations.
📞 06:04 - Free Troubleshooting Builds Trust: How one company used free phone support to gain my trust and secure my loyalty.
💸 11:50 - Honesty Over Short-Term Profit: Why being truthful with prospects about their real needs can be a long-term brand builder.
🐑 12:15 - Don't Shave the Sheep: How treating clients fairly and meeting their needs leads to lasting relationships and referrals.
Discover how a PhD-level crash course in garage door issues taught me some unforgettable customer service lessons you can apply directly to your business!
WHERE YOU CAN FIND JOHN NEMO
📝 Sign Up for the "LinkedIn Lead Generation Tips" Newsletter
🤝 Connect with John Nemo on LinkedIn!
🎯 "Done For You" LinkedIn Lead Generation Services
🎁 Free Tips, Trainings & Resources
FREE BOOKS FROM JOHN NEMO
📚 Content Marketing Made Easy!
📚 How To Use LinkedIn for Business, Sales & Marketing
📚 LinkedIn Lead Generation for Business Coaches & Consultants
📚 LinkedIn Lead Generation for Franchise Consultants
📚 The Ultimate LinkedIn Profile Template