Episode Details

The only constant is change. Ashley Goodall says that life in a blender doesn't help anyone. Goodall joins Kevin to discuss the paradox of change in organizations, where leaders promote constant disruption and change while employees struggle to cope with the uncertainty and stress it creates. Goodall emphasizes the role of teams in providing certainty, social glue, and meaningful work for individuals. He also highlights the difference between uncertainty and fear, and the need for credible safety signals in organizations.

Listen For

00:00 Introduction
03:06 Why Write About Change?
04:01 Life in the Blender
06:08 Leaders and Unintentional Change
09:01 Mistakes of New Leaders
10:21 Stability for Team Performance
12:11 Front-Line Improvement
13:21 The Myth of Disruption
16:08 The Problem with Uncertainty
25:12 Value of Teams
32:15 Conclusion