Episode Details

📅 Schedule your free 30-min strategy call with Catherine

⚙️ Restart your practice in 7 days

⬇️⬇️⬇️

Hello, and welcome to Beauty and the Biz where we'll answer the question of "What should I pay my coordinator?" To be sure, we'll also discuss the business and marketing side of plastic surgery, in general

Indeed, I'm your host, Catherine Maley, author of "Your Aesthetic Practice – What your patients are saying". Also, I'm a consultant to plastic surgeons, to get them more patients and more profits.

Presenting today's episode titled, "What Patients Want from You — with Catherine Maley, MBA.

Obviously, cosmetic and plastic surgery patients are a fickle group of consumers. Additionally, their wants and needs vary as much as their shapes and sizes.

Certainly, working with them can feel like a maze of ups and downs and twists and turns.

To be sure, one minute they are smiling and nodding yes to you and another, they are frowning when they hear something they don't like.

Or worse, they are attentive throughout the consultation with you and you're sure they are on board, only to learn they were quick to get the quote and leave, never to be heard from again.

What the heck?

Specifically, in this episode of Beauty and the Biz, I talk about the emotional and logical journey of the cosmetic patient's decision-making process and how they choose a surgeon, given a plethora of choice.

Furthermore, you'll learn the nuances to connecting with the cosmetic and plastic surgery patient, so they see you as the best choice over all others.

Enjoy!

Catherine Maley, MBA

P.S. Get a FREE copy of my book "Your Aesthetic Practice — What Your Patients are Saying". It's a quick read and will help you understand cosmetic patients better, so you do the right things to encourage them to choose you over your competitors.

⬇️ FREE BOOK:

📕 Get my 5-Star Rated Book, "Your Aesthetic Practice — What Your Patients Are Saying," FREE! Just pay S/H

✅ STAY UPDATED:

🌐 Catherine's Website 📝 Catherine's Blog 🎤 "Beauty and the Biz" Podcast 📺 "Beauty and the Biz" Videocast 🔊 "Beauty and the Biz" on Apple Podcasts

🤝 LET'S CONNECT:

➡️ Instagram ➡️ Facebook ➡️ Twitter ➡️ LinkedIn

P.S. If you need help differentiating yourself, schedule a complimentary 30-minute strategy call with me.

Review Beauty and the Biz on Apple Podcasts and get my 5-star rated book. FREE!

Catherine Maley, MBA:

Everybody that's going to wrap it up for us today on Beauty and the Biz.

If you have any questions or feedback for me, you can go ahead and

Listen Now