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Ep155: How offering actionable solutions to customers adds value to banking services
Published 5 years, 2 months ago
Description
Michael Whitt, Head of Partnerships, ApexEdge
ApexEdge offers banks and financial institutions a ‘concierge’ service for their retail customers offering monthly bill and subscription management solutions to support their financial health. With the pandemic still raging and data suggesting that a significant majority of US consumers overpay on monthly bills, Michael Whitt of ApexEdge told Robin Amlot of IBS Intelligence that banks and credit unions have a real opportunity to be advocates for their customers.