Episode Details
Back to EpisodesPurpose-built AI builds better customer experiences
Episode 94
Published 2 years, 5 months ago
Description
Successfully improving customer satisfaction through AI means becoming data-driven, prioritizing employee feedback and resources, and letting business goals guide technology deployment, says senior product marketing manager at NICE, Michele Carlson. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com
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