Episode Details

In this week's episode of MakingChips, hosts Nick Goellner and Jason Zenger discuss 6 Communications Tools for the Manufacturing Leader.

Segments:

• :57 | Nick and Jason discuss how a Manufacturer Leader can learn how to better communicate
• 4:39 | Nick shares Manufacturing News from an article by Jay Timmons, President and CEO of NAM (National Association for Manufacturers) regarding tax reform and investment incentives for manufacturers
• 12:25 | Jason recommends the book "Crucial Conversations"
• 15:43 | Jason talks people, culture, numbers and ProShop ERP - Can get data in real time
• 16:47 | Nick shares the first tool RACI chart (Responsibility Assignment Matrix)
• 19:53 | Approval Drawing Review (Approval Review meeting)
• 23:17 | PCP Program (Premiere Channel Partner Program) 
• 25:12 | BrandScript (StoryBrand) Help companies tell coherent stories
• 28:05 | PSM (Process Success Map) - Making your customers successful
• 30:16 | VOC Program (Voice of the Customer/Client program)
• 32:83 | Jason offers his final thoughts on the episode