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Insider: Bill Hambsh on How Text Messaging Transforms the Patient Experience

Insider: Bill Hambsh on How Text Messaging Transforms the Patient Experience

Episode 6 Published 6 years, 11 months ago
Description
In this insider podcast, Bill Hambsh FACMPE CPA, CEO and Practicing Administrator at North Florida Women’s Care, talks about the increasing impact of text messaging as a way for medical practices to communicate with patients. According to Hambsh, when it comes to effectively closing care gaps, engaging patients, and increasing care plan adherence, text messaging has a proven record of success. Not only have studies shown that text messaging is the preferred and most convenient means and communication channel for patients, but integrating text-based communication systems with EHRs is a cost-effective approach to boosting health outcomes. Providers can leverage this integration to alleviate the EHR data silo and automate hyper-targeted, clinical messages with tangible effects on health. If you're interested in learning more on this topic, you can see Hambsh speak at MGMA19 | The Operations Conference on Tuesday, April 16, in Austin, Texas from 8am-9am. You can learn more about the conference and this session at mgma.com/toc.

Sponsor:
Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

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