Episode Details

As organisations move applications to the cloud, how is this changing the views of CIOs with regards to keeping the lights on for legacy infrastructure?
Matthew Hurford, field CTO and vice president, solutions engineering, Asia Pacific for NetApp, offers his take on the following issues faced by CIOs as they look to introduce AI in IT operations:

• The nature of business has evolved and enterprises must now adopt a different approach toward managing applications and workloads; how has this resulted in an enforced change in the role of the IT department?
•  Do businesses today, with your discussions with customers, do they really appreciate what IT does for them? I'm not talking about buying from a third-party company this application that I'll run on my mobile device or on a small server in the office that would do our eCommerce platform?
• What’s a rebuttable to a CIO who does not see the need to apply emerging technologies like AI in IT operations?
• Which markets in Asia-Pacific are more receptive towards introducing AI into IT operations?
• Does the introduction of AI into IT operations introduce unwanted complexity?
• Are concerns around time-to-value for AIOps real? If it’s real, what's the way to accelerate RTV?
•  How do I launch a successful AIOps initiative? What are the traps that I need to watch out for? Any learnings from your own experiences helping customers deploy AIOps in their environment?