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Disruption, Destruction and What Matters Most for Retail Right Now" w/ Brendan Witcher (Forrester)
Description
This week we welcome Forrester's Brendan Witcher for a wide-ranging, thought provoking and no holds barred discussion of what's most important right now in retail. Among the topics we explore are what strategies are working best, why it takes a crisis for retailers to innovate, the often critical role of physical stores, and the distinction between "disruption" and "destruction" (and why many retailers should be embracing the latter).
Then we move on to our fast-paced weekly segment “Remarkable or Forgettable?” where we give our hot takes on retail headlines, and deem them wow-worthy, best ignored or somewhere in between. This week's big stories include Chewy's earnings, Bed, Bath & Beyond's digital and private label dreams, Kroger's fading tailwind, Nike bids adieu to more wholesale partners, and JC Penney's alleged "green shoots."
As Vice President & Principal Analyst with Forrester Research, Brendan Witcher serves business strategy professionals and is globally recognized as a leading authority on consumer behavior, market developments, technology trends, & solution providers in the digital engagement space.
With 25 years of experience in leading B2C businesses, and having written more than 150 industry-leading research reports for Forrester, Brendan is a trusted strategic adviser to well over half of U.S. Fortune 100 companies — including 8 of the top 10 — that sit at the forefront of driving innovation and digital transformation.
In addition to regularly speaking at industry events, Brendan is sought after frequently for commentary and insights by top media outlets including Bloomberg, CNBC, CNN, NPR, The Economist, Time Magazine, and The Wall Street Journal.
Recent Reports
Building The Business Case For Omnichannel Commerce
It's Time For Retail Stores To Open Their Doors To The Digital Org
Align Strategy And Technology To Deliver Next-Gen Personalization
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Join us to celebrate the release of Steve's new book.
Monday, April 12 at 5pm EST. We'll be joining Trevor Sumner and other retail luminaries for a Remarkable Retail takeover of "This Week in Retail" on Clubhouse.
Tuesday, April 13th at 5pm EST. Join us on Zoom for our Virtual Book Launch Celebration with special guests Seth Godin, Sucharita Kodali and many more. Space is limited, so please register here ASAP.
To order Remarkable Retail click below.
Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his website. The expanded and revised edition of his bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption will be released April 13th and is now available for preorder at Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role