Episode Details

In this episode, Alex Walterspiel, Co-President and Chief Operating Officer of Sensei, shares what it takes to provide exceptional hospitality focused on wellness to the most discerning guests in the world.

Listeners will learn about:

• The Founding of Sensei: Discover the origins of Sensei, co-founded by Larry Ellison and Dr. David Agus, and their mission to impact the world by preventing illness and improving health.
• Customized Guest Experiences: Understand how Sensei tailors each guest's stay to their personal intentions, whether it's for a relaxing vacation or a transformative two-month sabbatical.
• The Pre-Arrival Process: Gain insight into the pre-arrival questionnaire and subsequent conversations that help craft a unique itinerary for each guest.
• The Role of Sensei Guides: Learn about the highly educated professionals specializing in exercise physiology, mindset, or nutrition and how they collaborate with guests to achieve their wellness goals.
• The Sensei Way: Explore the evidence-led approach to well-being, focusing on the three interconnected paths of Move, Nourish, and Rest - and how they adapt to each individual's life journey.
• The Impact of the Pandemic: Reflect on how the pandemic has shifted the focus towards health and wellness and how people are re-evaluating their approach to life and self-care.
• The Hospitality Experience at Sensei: Discover how the hospitality aspect at Sensei is designed to support and enhance the wellness experience without overshadowing it.

Tune in for a deep dive into the future of wellness-focused hospitality and how Sensei is setting a new standard for the industry. Whether you're a hospitality professional or simply interested in wellness and self-improvement, this episode is sure to provide valuable insights and inspiration.

A few more resources:

• If you're new to Hospitality Daily, start here.
• You can send me a message here with questions, comments, or guest suggestions
• If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
• Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
• If you want to advertise on Hospitality Daily, here are the ways we can work together.

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands