Episode Details

In this episode, Daniel Williams interviews MGMA member Angela Kort about her career in healthcare administration and involvement with MGMA. Angela is Practice Director at Genesis Medical Associates, Inc., a busy independent family practice with six providers. She has over 20 years of experience in physician practice management, with certifications as a Medical Assistant (CMA) and a Phlebotomy Technician (CPT). In this episode, Angela shares about her role leading a medical practice and pursuit of her PhD. Key Talking Points: - Angela's career path and education goals - Benefits of MGMA involvement including conferences and volunteer opportunities - Insights from thinking again about changing mindsets and using data-driven decision making - Value of the MGMA book club for assigned readings and group discussion Quote: "Don't let not finishing the book hold you back from joining the book club. There's a lot to learn from others' perspectives too." - Angela Kort Book Talk: The book "Think Again" by Adam Grant was the selection being discussed for the MGMA book club this month. Some key points about it: - Angela found the chapters on mindset and not getting stuck in old ways of thinking to be particularly resonant. - Both Angela and Daniel agreed the book encouraged examining biases and assumptions in decision-making rather than just relying on instincts. - Angela aims to apply lessons from the book to regularly re-evaluate her thought processes and responses based on diverse data and perspectives. - Daniel saw parallels between themes in the book and MGMA's emphasis on data analysis and benchmarking in healthcare practices. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Music: "Be Cool" by Mr. Smith, courtesy of Free Music Archive, CC BY-NC-SA WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.