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Value Realization: A Practical Guide for Customer Success
Episode 27
Published 2 years, 2 months ago
Description
How do you best implement Value Realization and avoid common pitfalls?
This is a priority question that many Business Value Consulting groups and CROs / Customer Success leaders are seeking to answer.
To help, we invited value veteran Vikas Mundada from security firm Ping Identity to discuss his journey with Value Realization and post-sale value automation.
In this frank discussion we explore how early attempts missed the mark, and how a simpler approach is seeing great success.