Episode Details
Back to EpisodesConversational AI revolutionizes the customer experience landscape
Episode 92
Published 2 years, 6 months ago
Description
AI can create seamless customer and employee experiences but it’s important to balance automation and human touch, says head of marketing, digital & AI at NICE, Elizabeth Tobey. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com
for information about our collection and use of personal data for
advertising.