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17: How to Build Psychological Safety in Your Ops Team
Description
Find the full transcript at yourfuturerealized.com/17.
Trust is like air. Once it’s left the room, it’s all anyone can think about.
A break in trust in a team diminishes morale and can cause decreased productivity and increased turnover.
An executive shared a story with me about a direct report who was reluctant to give feedback to a peer. They worried they’d be called negative and critical, so they kept silent even though their feedback was valid. She said:
“It’s on me to create cohesion, to keep things running smoothly. I feel like I’m failing them, and it bugs me. But I don’t know what to say. And I just don’t have time for this.”
Can you relate?
You’re not alone. Wherever people come together, there’s friction. How you approach that friction can make or break your success.
In this episode, I’ll provide practical ways to cultivate trust within your operations team to create a safe and collaborative environment.