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Dental Phone Systems, AI and the Future Front Desk | Kevin Tallman of Mango Voice
Description
Will AI answer your dental office phones in the next five to ten years? Kevin Tallman, CEO of Mango Voice, explains how phone call analytics, AI assistants and VoIP are changing the dental front desk, and why phones are still the main way new patients reach your practice.
In this episode:
- Why Mango built its infrastructure before adding features
- AI assistants that answer calls, book appointments and verify insurance
- Call centers, remote front desk staff and what VoIP makes possible
- Phones for rural offices: Starlink, bandwidth and latency
Plus dental news: the ADA no longer recommends thyroid collars for dental X-rays, its new guidance on when to take a CBCT, Align Technology's 158 patents in 2023, and how many dentists practice in each state.
Kevin Tallman led a logistics company from startup to over $100M in revenue before selling to a Fortune 100 company. In 2017 he invested in Mango Voice, which now serves almost 7,000 practices.
Thanks to Mango Voice, our education partner: https://mangovoice.com/
Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/dentists-in-the-know/id1543254763
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