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28. Telehealth: The Good, The Bad, The Funny with Dr. Rachel Schare

Season 2 Episode 28 Published 2 years, 9 months ago
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As pediatric practices incorporate  more telehealth, what tips and tricks can help us navigate the challenges of virtual healthcare? Pediatrician Dr. Rachel Schare joins us to share the Good, the Bad, and the Funny in the world of Pediatric Telehealth.
We discuss:

Practical strategies for how to incorporate telehealth into busy pediatric practice:

  • Focus mainly on follow-up visits for established patients
  • ADHD follow-ups are great, sometimes also depression/anxiety 
  • Offer same-day telehealth during last minute schedule openings to accomodate patients who call with urgent issues 

Tips to address common telehealth challenges:

  • To manage connection issues, allow extra time for visits
  • Make sure you have working phone numbers before the visit
  • Send multiple reminders (text, email) with the connection link
  • Engage kids with virtual stickers, reaction buttons, backgrounds, etc.

How to limit distractions and ensure pt/family safety:

  • Clearly communicate your rules for telehealth before the visit
  • Set boundaries, remind families of rules during the visit (i.e. no driving during the visit)

Dr. Rachel Schare is a board-certified pediatrician with extensive experience incorporating behavioral health in primary care pediatrics. For the past 4-5 years, she has been practicing telehealth in both urgent care and primary care settings.

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On-demand CME Course online at:  Pediatric Mental Health CME Toolkit - Cracking the ADHD Code: Essentials for Pediatric Clinicians. 

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