Today we are talking about Step #1 to finding and retaining quality staff, which is to be very clear on what you want the individual to do.
If you hire someone and they think they are doing A and you want them to do B and perhaps C, and you didn’t tell them up front, they may balk and leave. If you hire for task A but then add on B and C without further compensation you may have to re-hire or pay to train them, if you are interested. If you believed you were hiring for A, B, and C, you need to be clear about the tasks and the expectations for everyone’s benefit.
Download my complimentary support team performance assessment, so you can customize it for your team and hold them even more accountable. Great communication tool. https://www.accountabilitycoach.com/support-team-member-progress-assessment/
Tune in tomorrow for Step #2 to finding and retaining quality staff.
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I’m the author of many books, including, Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, The Guide to Stopping Procrastination, The Power of Visualization, My Gratitude Journal, the Work Life Balance Emergency Kit, and The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.
Aim for what you want each and every day!
Anne Bachrach
The Accountability Coach™
Published on 11 months, 3 weeks ago
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