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How Processes and Culture can Make or Break Your Property Management Business
Description
When you are creating a team in your property management business, the culture that you create will make or break your business and your ability to grow and scale.
In this episode, property management growth experts Jason and Sarah Hull sit down with property management entrepreneur and DoorGrow client Brian Mullins to talk about hiring, culture, and processes.
You'll Learn[05:33] Why culture is important in a business
[12:07] Importance of humility and showing gratitude as a business owner
[19:48] Having processes makes everything easier!
[24:18] Setting goals in your business
Tweetables"If I could just clone myself, then all my hopes and dreams would come true because I would make that clone of me do all the stuff I don't want to do. Guess what? They wouldn't want to do it either."
"People that can do everything do not make great team members. They make great business owners."
"Don't be the property manager, be the property management business owner. Hire the property manager."
"Whatever we focus on with our team and are grateful for, they get better at that."
Resources Transcript[00:00:00] Jason: They say pride cometh before the fall. So if you're not humble in business, usually you get your ass handed to you at some point, and then you are forced to be humbled. And so you either humble yourself or you get forced to be humbled.
[00:00:12] Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow property manager. DoorGrow property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management, business owners, and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. We're your hosts, property management, growth experts, Jason Hull, the founder and CEO of DoorGrow, and Sarah Hull, co-owner and COO of DoorGrow. Now let's get into the show.
[00:01:19] And our guest today is Brian Mullins. Brian, welcome to the show.
[00:01:24] Brian: Thanks for having me.
[00:01:25] Jason: Cool. So Brian, give us a little bit of background on you for those listening, how you got into property management, why you decided to do that crazy thing, and yeah, share a little bit about your journey in entrepreneurism.
[00:01:39] Brian: Okay. Well, it goes back a long ways. I I'd always had an interest in real estate. I grew up in high school during the ramp up to the great recession and was fascinated by it, and graduated high school, wasn't sure exactly where I wanted to go. I was leaning towards technology or entrepr