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Mastering Phone Skills and Customer Service: Fostering Lasting Loyalty with Mike Sember
Description
Welcome to Business Superfans Podcast , the twice-weekly show that discusses why having customers, employees, and business allies deeply engaged with your brand is essential for sustained success.
- But how do you create these ‘business superfans’?
- What tools and strategies should be used?
- How can business superfans contribute to your long-term success?
I'm your host, Frederick Dudek the author of the book called Creating Business Superfans! I'll be bringing guest speakers and we'll explore the answers to these questions and much more.
For information about how you can support our show, please visit: Support Business Superfans Podcast
20 Mastering Phone Skills and Customer Service: Fostering Lasting Loyalty with Mike Sember Business Superfans Podcast website Copyright 2023 Prosperous Ventures, LLC
Michael Sember
Michael Sember’s Healthcare Bio Over more than 20 years, Mike Sember has been extensively engaged in executive business development and relationship-building projects within the healthcare industry. His primary focus has been on devising marketing and sales strategies to forge partnerships and explore new avenues of revenue. These pursuits involved collaboration with various senior functions, including IT, Operations, Sales/Marketing, and Finance. Before working in the healthcare industry, Mike was involved in the marketing and sales of personal development tools and helped expand that organization's presence throughout the United States. Prior, to working in the personal development space, Mike worked in the sporting industry as VP of Sales for one of the major sporting products companies. This was preempted by Mike being an ex-professional ball player for the Chicago Cubs.
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