Episode Details

Now, more than ever, we need to make sure every leader in our organization is practicing empathy.

Empathy is all about putting yourself in somebody else's shoes to understand their perspective and where they're coming from.

According to Dr. Brene Brown, there are 4 steps to practicing empathy:

1. Put yourself into somebody else's shoes. Imagine you are in their situation and try to think of a time when you had a similar experience.
2. Never judge too quickly when a person tells you something. You have to understand the whole story of what’s happening.
3. Recognize the emotion that the person is experiencing.
4. Communicate that you understand that emotion.