Episode Details

In this episode, we learn from Jorgan von Stiening, President of Palisociety, about scaling a business while maintaining the soul of hospitality. We cover:

• The unique business model that combines a powerful corporate engine with the charm of small hotels.
• Strategies for structuring a hospitality company to optimize performance and retain top talent.
• The delicate balance between corporate oversight and local autonomy in hotel management.
• The creation and importance of brand standards, even in properties with distinct personalities.
• The philosophy behind Palisociety's attention to detail and how it's reflected in their customer experience.
• The challenges and successes of scaling a proprietor-driven brand without losing its essence.
• The company culture that fosters employee growth, satisfaction, and long-term retention.

Whether you're a hospitality professional, an entrepreneur, or simply intrigued by the business of delighting guests, this episode offers valuable lessons on growing a brand without compromising on the details that make it special. Tune in to discover how Palisociety has mastered the art of scaling hospitality with heart.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands