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Principles for Having Difficult Conversations

Principles for Having Difficult Conversations

Season 1 Episode 227 Published 2 years, 5 months ago
Description

My guest for this episode is Roberta Matuson. This is a reissue of my interview with her. I chose this because this episode has the most downloads of all my episodes so far.

For more than 25 years, Roberta, president of Matuson Consulting has helped leaders in highly regarded companies, including General Motors, The Greater Boston Food Bank, and Microsoft, and small to medium-sized businesses, achieve the dramatic growth and market leadership through the maximization of talent.

She's the author of six books including, Evergreen Talent: How to Seed, Cultivate, and Grow a Sustainable Workforce, and the international bestseller, Suddenly In Charge: Managing Up, Managing Down, Succeeding All Around, a Washington Post Top 5 Business Book For Leaders.

Her most current book, is Can We Talk? Seven Principles for Managing Difficult Conversations at Work.

Here's what to expect during the episode:

  • Handling difficult conversations such as employee engagement and retention.
  • Why do leaders avoid difficult conversations? Leaders fear that employees will become upset and leave.
  • Good communications from leaders can hugely lift employee engagement.
  • Why do people find it difficult to give negative feedback?
  • Managers and leaders avoid difficult conversations with new hires. Why?
  • Difficult Conversations: How to create clarity and dare to have courageous conversations.
  • What exactly does it mean to have a transparent and authentic workplace?
  • And much more!

Connect with Roberta!

Website: https://matusonconsulting.com/

Facebook: https://www.facebook.com/MatusonConsulting/

Twitter: https://twitter.com/matuson

LinkedIn:

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