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Season 7 | Ep17 - Vincere part 2 - what features are coming in 2023/24?
Description
On this week's episode I was once again joined by Vincere, specifically their Head of Product, Kristy Gilham. This is a follow-up to the conversation we recorded back in September.
In this episode, we focused exclusively on the product roadmap and the things that they're working on right now to improve for you, the customer. You’ll hear some interesting insights into how they decide on which products to put into action, and which ones to leave off the table.
Despite the negative press post-acquisition, hopefully you're starting to understand that Vinny are still committed to the customer.
They’re also almost exclusively focused on working with small to medium-sized recruitment agencies – which is so important!
So whether you’re a boutique agency looking for a new CRM or a current Vinny customer, enjoy the episode, listen up, and take notes.
Takeaways
- Vincere is committed to improving the user experience for small to mid-sized recruitment agencies.
- The product roadmap includes enhancements to the user interface, email functionality, and automation.
- Data security and compliance are top priorities for Vincere, especially when integrating with LinkedIn.
- The company is actively seeking customer feedback and engagement to shape the product development.
Chapters
00:00 Introduction to the RAG podcast
00:57 Focus on the product roadmap
02:25 Discussion on market conditions and plans
03:23 Updates on product development
06:40 Product roadmap for small to mid-sized market
07:55 Improving UI and UX
09:20 Improvements to velocity and data import tool
10:20 Integration with LinkedIn and data security
13:52 Payroll integration and expanding marketplace
15:42 Revamping the scheduler for smaller agencies
17:06 Improving email functionality and automation
19:22 In-app training and product enablement
21:43 Improving internal communication and knowledge sharing
22:11 Introduction of workspace and AI functionality
23:07 Adopting AI in Vincere
25:03 Focus on improving system speed and security
27:05 Addressing compliance and email functionality
28:54 Marketing automation and marketplace mindset
30:45 Engaging with customers and gathering feedback
32:31 Prioritizing feature requests and engaging with customers
35:23 Openness to customer feedback and engagement
38:40 Closing remarks and contact information
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