Episode Details
Back to Episodes04: The Future of Conversational AI (Pt. 1) with Yan Zhang, COO of PolyAI
Season 1
Episode 4
Published 2 years, 6 months ago
Description
Ooh, a new look! Michelle (SVP Marketing), Nikola (CEO), and Yan (COO) discuss the changing landscape of conversational AI, the impact of generative AI, control and expectations, and the potential for brands to sculpt their voice assistants to enhance customer experiences.