Episode Details
Back to EpisodesEric Nguyen: Zego's Chief of Staff on Executive Alignment, Data Leadership, and Radical Candor
Description
In this episode of the Leveraging Leadership series, your host Emily Sander discusses the role of Chief of Staff with Eric Nguyen, who currently serves in this capacity for Zego, a property technology company. The conversation covers various aspects and challenges of the role, with Eric sharing his career journey, how his background in economics and understanding of data shapes his work, and the value of open feedback, drawing wisdom from Kim Scott’s 'Radical Candor'. Eric also offers advice for both people stepping into the role of Chief of Staff and CEOs who are getting a new Chief of Staff.
Reach out to Eric Nguyen:
Connect with Eric on LinkedIn
Visit Zego’s website
Eric serves as the Chief of Staff for Zego, a property technology company. With a strong background in economics and an MBA, Eric brings a unique blend of theoretical and practical knowledge to his role. Starting as a competitive intelligence analyst and later heading up the revenue operations team, Eric gained a deep understanding of Zego's business operations. This cross-functional expertise enables him to effectively facilitate alignment across the executive team. Known as a 'Swiss Army Knife,' Eric excels at distilling complex information and providing actionable insights.
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00:06 Introduction to Leveraging Leadership
00:15 Understanding the Role of Chief of Staff
00:51 Guest Introduction: Eric's Journey to Chief of Staff
01:04 Eric's Background and Experience
02:46 Eric's Role Progression at Zego
04:45 The Transition to Chief of Staff
07:23 Building Relationships as Chief of Staff
08:30 The Role of a Chief of Staff in a Company
13:55 Eric's Approach to Organization and Time Management
17:27 Influences and Role Models in Eric's Career
19:21 Advice for Incoming Chiefs of Staff and Executives
24:06 Final Thoughts and Recommendations
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Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach and the author of two books, An Insider’s Perspective on the Chief of Staff and Hacking Executive Leadership. Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach.
To learn more about Emily and Next Level Coaching, click here.