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Unlocking Revenue, Performance, and Potential in Hospitality - Thibault Catala
Description
If you’ve created a great hospitality business, you should make as much money as you can because that will fund everything else you do - from designing and delivering a great guest experience to paying your teams well to allowing you to expand and serve more people.
To help you understand some of the opportunities here, we’re going to learn from Thibault Catala, who started his career in revenue management at companies such as Four Seasons and IHG before moving into investment management and advisory work as the co-founder and Chief Operating Officer of Vertell Asset Management.
In this episode, you’re going to learn about the opportunity in revenue management and strategy today, the role of operations in hospitality, optimizing your tech stack, the surprising northstar metric to track for high performance - and much more.
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands