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Foundational Framework and The Patient Experience
Episode 322
Published 2 years, 10 months ago
Description
Bulletproof Dental Practice Episode 322
Hosts: Dr. Peter Boulden & Dr. Craig Spodak
Guests: Dr. Trey Tippit & Dr. Dwight Peccora
KEY TAKEAWAYS
- Introduction
- Trey's Basic Dentistry Model
- Scalability of simple versus complex dentistry
- Entertainment and Information disconnect
- Google Trends
- Contingency plans
- Internal marketing at the foundational level
- Revisiting the patient experience
- Business reviews
- The psychology of what matters to people
- People need human interaction
- Authentic team energy
- There is no better audit than a checklist
REFERENCES