Episode Details

In this episode, Dr. Hales and Caitlin discuss:
-How to overcome improv fear.
-The principles of improv
-Approaching Improv’

Key Takeaways:
” As a facilitator, when I work with the whole team at once, it starts with modeling that behavior yourself as a leader.” – Caitlin Drago.

Connect with Caitlin Drago:

Website: https://www.inspireimprov.com
LinkedIn: https://www.linkedin.com/in/caitlindrago
X: https://twitter.com/caitlindrago
Facebook: https://www.facebook.com/InspireImprov

Get the new book, “Approaching Improv, Communication and Connection in Business and Beyond”   https://www.inspireimprov.com/approaching-improv

Connect with Barbara Hales:

Twitter:   https://twitter.com/DrBarbaraHales
Facebook:   https/www.facebook.com/theMedicalStrategist
Business Website: https://www.TheMedicalStrategist.com
Email:   halesgangb@aol.com

YouTube: https://www.Youtube.com/TheMedicalStrategist
LinkedIn: https://www.linkedin.com/in/barbarahales

Books:
Content Copy Made Easy
14 Tactics to Triple Sales
Power to the Patient: The Medical Strategist

TRANSCRIPTION (149)

Dr. Barbara Hales: Welcome to another episode of Marketing Tips for Doctors.

Today, we have with us Caitlin Drago. Her mission is to create cultures of empathy, creativity, and trust, beginning with how people communicate and connect. She is an LA-based actor turned upstate New York-based certified leadership coach, trainer, and facilitator. Acting taught her to be present, self-aware, empathic, and to connect with others. Improv taught her to listen, trust your gut, and deal with the unexpected in a positive and creative way. She now works with leaders and teams to help them listen to one another, communicate, and connect, using improvisation as a platform for interactive learning. Welcome to the show, Caitlin!

Caitlin Drago: Thanks for having me, Barbara!

From LA to Improv

Dr. Barbara Hales: The first thing that crossed my mind, Caitlin, is that there is a world of difference between LA and upstate New York, as well as the career shift. How did all this happen?

Caitlin Drago: So, I grew up in upstate New York, went to college there, and I went to school for acting. When I graduated, it was a question of New York or LA. I had visited LA while I was in college, really fell in love with it, and was intrigued by the TV and film industry. With that being the case, that’s how I managed to get myself out to California. As I got into my late 20s and wasn’t progressing in my career as I hoped, and being far away from family, I decided it was time to move on and have my next adventure. Coming back to upstate New York, I knew that companies in New York, LA, and Chicago used improv for communication building team building, and some interpersonal skills. However, there didn’t seem to be anyone in the Rochester area, where I live now, at the time. So, I saw an opportunity, saw a place where I could serve, build a skill, and use what I already had in a different way. That’s the very short version.

Improv Presence in Healthcare

Dr. Barbara Hales: Thanks. So I could definitely see how doctors’ offices, and health professionals in general, need to have their staff a little bit more connected and engaged with the patients, as well as be more empathetic especiall