Episode Details
Back to EpisodesHow to make a difficult phone call? for newly qualified social workers (part 1)
Description
If you want to watch this instead head to youtube: @socialworksorted
Link here
In this epsiode:
-What makes a phone call 'difficult'
-Recognising challenges
-Strategies to manage 'difficult' phone conversations
This is part one, make sure you are subscribed for part 2 on this podcast and youtube.
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