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Overcoming Defensiveness: Strategies for Productive Engagement with Defensive Employees
Season 1
Episode 27
Published 2 years, 6 months ago
Description
In this episode of the Conflict Skills Podcast, we dive into the topic of how to deal with a defensive employee. As a professional mediator, I share strategies for effective communication to minimize resistance and defensiveness. We also explore the importance of self-care and regulating our own emotions when faced with defensive behavior.
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