Episode Details

A recent consultation paper by iMDA and MAS proposed a framework for banks and telcos to take a share of the responsibility in scam victims’ losses. Why was this surprising to us? Elsewhere, Manchester United player Alejandro Garnacho was caught up in a furore over a gorilla emoji he used in a social media post praising his Cameroonian teammate, André Onana.

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Banks and Telcos to Share Responsibility for Scams

• Consultation Paper on Proposed Shared Responsibility Framework
• Negligent banks, telcos may be held responsible for scam victims’ losses as part of proposed measures
• Financial institutions, telcos accountable to scam victims if found negligent under planned framework | The Straits Times
• [Sep 2023] Consultation paper on equitable sharing of scam losses to be published in October 2023
• [Feb 2022] OCBC should have 'responded faster and more robustly' to first sign of SMS phishing scam: Lawrence Wong
• Singapore banks to allow customers to 'lock up' funds in latest move to guard against scams - CNA
• [Sep 2023] WP's Sylvia Lim calls for banks to reimburse scam victims fully, says it's unjust for victims to bear loss

Man United Players in Gorilla Emoji Debacle

• Alejandro Garnacho could face FA sanction for Onana social media post

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