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Ever wondered how crisis management operates in a country like Venezuela? Join us in a riveting conversation with Maria Eugenia Fuenmayor, a seasoned PR executive and crisis counselor based in Caracas. Maria transitioned from law to corporate communications and navigated the choppy waters of crisis management in the fast-moving consumer goods and energy industries in Venezuela. She addresses the challenges she faced during labor strikes and NGO confrontations, and outlines her strategies for gaining internal alignment and agreement on strategy.

Maria, with her vast experience, underscores the significance of comprehending the internal and external environment before springing into action during a crisis. She speaks on the power of influence in times of crisis and shares some practical tips on involving operations staff and other decision makers early on. Are you curious about crisis tabletop exercises? Maria talks about how they can serve as an effective tool for executives navigating the labyrinth of a crisis. Loaded with insights, this episode is sure to enrich your understanding of the nuances of crisis management and communication.

We'd love to hear from you. Email the show at Tom@leadinginacrisis.com.