Episode Details

Can artificial intelligence change the future of life insurance? Join Host Jason Foster as he sits down with Glenn Hofmann, the Chief Analytics Officer at New York Life, to explore the transformative power of AI in the insurance industry. In this episode, discover how AI is reshaping risk assessment, revolutionising customer retention strategies, and optimising office spaces at one of the largest financial companies in the United States. Glenn shares invaluable insights on responsible AI implementation, governance, and the ethical considerations essential for success in the insurance sector.