Episode Details

In this episode titled "Don't Make Me Think," presenter Mike Knight explores the importance of simplicity and user-friendliness in website design for Managed Service Providers. Drawing from principles of UX design, Mike discusses how making things easy for your website visitors can significantly improve engagement and conversion rates. Learn actionable tips on streamlining navigation, improving content readability, and enhancing overall user experience. Don't miss Mike's expert insights that will help you create a website that truly serves your customers.

Mike Knight MBA FCIM  Director, MKLINK Ltd