Episode Details

In this podcast episode, we dive into the world of last mile delivery with parcelLab’s Tobias Buxhoidt to discuss how this crucial stage of the supply chain can be optimized.  Learn how intelligent tracking systems and innovative solutions can increase efficiency, improve the customer experience, and promote sustainability.

Come join us as we discuss the Future of Supply Chain.

Guest: Tobias Buxhoidt, parcelLab

Tobias Buxhoidt is co-founder and CEO of parcelLab, where he leads global business strategy and is focused on bringing the parcelLab platform to brands across global markets. In 2015 he co-founded parcelLab, the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational costs, and optimize customer experience in an unprecedented way. The award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, parcelLab actively manages the post-purchase experience across 175 countries and tracks shipping data from more than 350 carriers worldwide. 

Host: Nicole Smythe, SAP

Nicole Smythe has been with SAP for over 3 years now but has been working in the supply chain space for over 6 years through various field experiences.  With a Master’s degree specializing in Global Supply Chain Management, Nicole hopes to bring a fresh, new