That Will Nevr Work S4E43 "Customer Centric Approach-Frontline Employees"

Season 4 Episode 42

Equipping customer-facing staff with the necessary tools, training, and authority to solve customer problems and make decisions that prioritize customer satisfaction. Where is this on your priority list?

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Published on 2 years, 3 months ago

Podcast Episode Details

That Will Nevr Work S4E43 "Customer Centric Approach-Frontline Employees"