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The Secret to 100% Client Satisfaction

The Secret to 100% Client Satisfaction

Episode 123 Published 2 years, 10 months ago
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A brand new episode is out now!

In this episode of the Spartan Leadership Podcast, I sit down with Matthew Segal, a renowned principal and trial attorney in New York City. With a remarkable track record, he's successfully represented and tried numerous personal injury cases across the city and beyond.

Our discussion takes us through Matt's pivotal early career moments, where he learned the power of preparation and the art of networking. He elaborates on his 100% client satisfaction approach, exploring how it drives his success in legal practice. Matt shares his unique perspective on leveraging age as an advantage and the wisdom of never chasing money but focusing on value instead.

Tune in now to discover the insights and strategies that have fueled Matt's success and can elevate your leadership journey too. Watch this episode and take away a wealth of inspiration!


Here are the timestamps……

  • 00:00 Intro
  • 02:35 Destined to Work in Law
  • 04:46 Matt's Pivotal First Job
  • 13:45 The 100% Client Satisfaction Separator
  • 18:06 How Big Firms Prioritize Cases
  • 21:17 Using Age as an Advantage
  • 26:32 Never Chase the Money
  • 35:20 Lawyers Who Lack Integrity
  • 43:48 Prepare for Contingency Plan


CONNECT WITH MATTHEW SEGAL HERE:
Instagram: https://www.instagram.com/matt_segal_esq/
LinkedIn: https://www.linkedin.com/in/matthew-segal-5621aa33/
Website: https://www.segal-lawfirm.com/

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