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243: How to Prevent Coaching Clients from Asking for Refunds

243: How to Prevent Coaching Clients from Asking for Refunds


Season 24 Episode 243


Find the full transcript for this episode and other resources for coaches, including ways to work privately with me, at prosperouscoach.com/243.

Episodes mentioned in this episode about different angles for getting better results with Discovery Calls enrolling coaching clients:
162
198
217
241
242

A coach emailed me asking for an episode about refunds and money-back guarantees for coaching. The person didn’t share their name. A shout out to you!

I love requests for episode topics. Contact me through my website anytime. And before you do … search for topics there from my 8 years of blogging and 5 years of podcasting to find tips and insights quickly. There are few things I haven’t already covered before. Refunds is one of them.

Refunds are not a fun thing about running a coaching business but they don’t have to be painful either.

I’ll cover in this episode a set of things you can do right now, in advance of any request for a refund including all the ways to stop requests from ever happening. 

And I’ll cover in Episode 244 — the next one — when you need a refund policy or guarantee, how you can respond to a request for a refund in different circumstances and what to say.

 


I'd love to hear from you. Stay inspired and make things happen! - Rhonda Hess, Prosperous Coach


Published on 2 years, 4 months ago






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