Episode Details
Back to EpisodesWhat’s Wrong with Customer Service
Description
Customer service problems aren’t fixed with scripts or signs. They’re fixed with leadership. In this episode, I share how belief, empowerment, and going above and beyond create a standard your team can be proud of. If your shop struggles with consistency or attitude at the counter, this is where you start.
You’ll learn
• Why most customer service training fails
• How to build belief in your team
• How empowerment drives better decisions
• The mindset shift that changes everything
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Email info@TyrellReed.com
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