Episode Details

Prepare for a lively discussion between our host James Mackey and Colleen Ferrell, the Chief People Officer for North America at BCW Global, about the importance of investing in the right systems, harnessing the power of data and analytics, and crafting a robust succession plan. 

Their conversation takes an intriguing turn as they dive into the world of talent assessment and succession planning. Colleen shares her insights on performance reviews, the nine-box tool, and talent mapping. She gives us a fresh perspective on how to remove bias from the performance review process, fostering a people-first culture.

James and Colleen talk about attracting and retaining exceptional people, demonstrating ROI, and budgeting for a people-first culture. Finally, we take a sneak peek at the thrilling partnerships on the horizon with leading companies. All of these and more in this episode that's sure to jumpstart your journey in building and engaging top-notch teams. Don't miss it!

    0:31 Colleen Ferrell's background
   1:33 High-level thought leadership on best practices for building and engaging great teams
13:27 Talent assessment and succession planning
25:44 Employee Satisfaction and ROI in HR
30:33 Budgeting and proving value to employee

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