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20: Customer Experience is Everyone's Responsibility w/ Sue Duris
Episode 20
Published 7 years, 1 month ago
Description
Sue Duris, Director of Marketing and Customer Experience at M4 Communications, wrote about three things C-suite Execs must do in order to NOT be lying when they say “customer experience is everyone’s job.”
We talk about those three things in this episode.
Find Sue's post here.