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RiskBites: Dismissing the disgruntled
Published 3 years, 2 months ago
Description
Take a moment to cast your mind back to an occasion where you have felt invalidated or dismissed. Feeling understood or heard is a powerful experience and effective communication skills such as validating a person’s feelings or concerns can strengthen the therapeutic relationship and build trust with our patients. Find out more in the next episode of RiskBites ‘Dismissing the disgruntled’.