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Customer retention strategies with Coach Ojiugo and the Brunch and Bond Ladies Business Network
Published 3 years ago
Description
What is customer retention? How does it affect revenue and profitability? Can customer retention be a competitive edge for your business? What are the metrics you need to be sure you're on track with retaining customers? And what strategies can we explore for improving customer lifetime value? These and many more are the issues explored in today's epsiode.