Episode Details
Back to Episodes
How to Deal with Bad Property Management Clients
Description
Too many property management entrepreneurs tolerate bad clients. They subject their team to crappy owners and are often miserable.
In this episode, property management growth expert Jason Hull explains how property management entrepreneurs can deal with bad owners and prevent bringing them on in the first place.
You'll Learn...[04:03] What is a Bad Client?
[09:50] Why Bad Clients Lead to Bad Team Members
[10:43] You Need to Punch Your Clients! (Figuratively)
[15:36] How to Prevent Bad Clients
[24:57] Creating Processes to Get Better Clients
Tweetables"If you cannot figure out how to make them into a good client, then you need to let them go."
"You get what you tolerate."
"If you just ate ramen, or you just tighten the belt a little bit, you might be able to let go of that bad client or those bad doors right now."
"If you are tolerating a bad client and you have team members, then you're not taking care of your team."
Resources Transcript[00:00:00] If you are tolerating a bad client and you have team members, then you're not taking care of your team.
[00:00:06] all right. Welcome Doorgrow Hackers to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income.
[00:00:47] At DoorGrow, we are on a mission to transform property management, business owners and their businesses. We want to transform the industry, eliminate the bs, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder, and CEO of DoorGrow. Now let's get into the show.
[00:01:12] All right, so we just had here at DoorGrow, right here at DoorGrow Headquarters in the Austin, Texas area at the Kalahari Resort in Round Rock, Texas, we had DoorGrow Live, our DoorGrow Live event. It was super awesome, super cool, amazing to see everybody in person. It was really awesome, great experience. I highly recommend that if you want to get in momentum in your property management business, you want to get inspired, you want to be around people that are at operating at a different level than at typical property management conferences. Our clients are special. Our clients are special because they have upleveled their mindset. Just being around them will shift you as well. So come hang out with us. That's one of the things we do is we install a different mindset into our clients. So they start functioning and thinking at different higher level than what's typical. And then we start to teach them really good strategies and ideas for growth. One of our clients man-- I'm so excited for some of these tes