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The only 3 metrics you need to measure to master the entire customer journey - Bjoern W. Schaefer | EP 03
Description
Mastering the entire customer journey can become complicated quite quickly.
Especially, if you bare in mind that - most probably - we are talking about different departments like:
Marketing
Sales
Customer Success
And Product
So, sooner than later mastering the entire customer journey will become complicated.
That’s for sure.
Even more important to add some simplicity to the equation.
In today’s episode we will have a thorough look into the recurring revenue operating model - originally created by winning by design but now a free open standard.
You will learn that on a meta level you only need 3 metrics to measure to achieve ground breaking results.
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Folge Björn W. Schäfer auf Linkedin: www.linkedin.com/in/bjoernwschaefer
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